This Privacy Policy explains how VFA Education Services – FZCO, operating as Vision Freedom
Academy (“VFA”, “we”, “our”, “us”), a company registered in Dubai, United Arab Emirates, collects,
uses, stores, and protects your personal information.
By accessing or using our website, platforms, and services, you consent to the practices described
in this Privacy Policy.
1. Our Commitment to Privacy
We are committed to protecting your personal data and handling it responsibly in accordance with
applicable laws of the United Arab Emirates and internationally accepted data protection principles.
2. Information We Collect
We may collect the following types of personal information:
• Full name
• Email address
• Telephone number
• Residential or billing address
• Location and IP address
• Device, browser, and usage data
3. Third-Party Service Providers
We may use trusted third-party service providers to support our operations, including but not limited
to:
- Google services (Analytics, Calendar, APIs)
- Zoom and Google Meet
- Stripe and PayPal
- Calendly
These providers are granted access to personal data only as necessary to perform services on our behalf and are contractually obligated to protect it.
4. Collection and Storage of Information
Personal information is collected directly from users and through automated tools such as analytics
services. Data is stored securely and retained only for as long as required for operational, legal, or
regulatory purposes, after which it is deleted or anonymised.
5. Use of Information
We use your personal information to:
- Provide and manage our services
- Communicate with users
- Improve service quality and performance
- Comply with legal and regulatory obligations
We do not sell, rent, or trade personal information to third parties
6. Consent
By providing personal information, you consent to its collection, use, and processing in accordance
with this Privacy Policy. You may choose not to provide certain data; however, this may limit access
to some services.
7. Data Security
We implement reasonable technical and organisational measures to protect personal data. While
we strive to protect your information, no system is completely secure, and we cannot guarantee
absolute security
8. Log Data
When you use our services, we may automatically collect log data such as IP address, device type, operating system, access times, and diagnostic data.
9. Access, Correction, and Deletion
You have the right to request access to, correction of, or deletion of your personal data, subject to applicable laws. Requests may be made using our official contact details.
10. Complaints
If you have concerns about how we handle personal information, you may contact us. We aim to resolve complaints within a reasonable timeframe in accordance with UAE regulations.
11. International Data Transfers
Your information may be processed or stored on servers located outside the UAE, including in jurisdictions such as the United States or Europe. We take reasonable steps to ensure appropriate safeguards are in place for such transfers.
12. Cookies and Analytics
We use cookies and analytics tools to enhance user experience and analyze usage. You may manage cookie preferences through your browser settings. Disabling cookies may affect functionality.
13. External Links
Our platforms may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
14. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If such data is identified, it will be deleted promptly.
15. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon publication on our website or platforms.
16. Contact Us
For any questions regarding this Privacy Policy, please contact us at:
Email: visionfreedomacademy@gmail.com
Last Updated: 24 December 2025